When looking to save the most money, naturally solar owners look for the highest feed-in-tariff. We explain why it isn't that simple, and why choosing a lower feed-in-tariff might save you more money.

The retail tariffs available across the NEM have their pros and cons. Know which one is best for your needs so you know you're making the right choice.

Noticing that the letters kW and kWh are showing up everywhere on your bill but you are not sure what they mean? Don't stress, we’ve got you covered.

The future of the Australian electricity grid is really just around the corner. We dive into what it looks like and how you can better prepare yourself for what's in store.

The solar installation market in Australia is highly fragmented – with more than 6,500 installers and retailers – and the industry is plagued by dodgy operators installing sub-par systems to the detriment of well-meaning Aussies looking to get a better deal on their electricity and reduce their carbon footprint.

Understand how and why you could be disconnected for a non-payment of your electricity bill.

We talk all things DMO – the Default Market Offer. Learn how it can influence what you end up paying for electricity.

In the current economic climate, many are struggling to pay their energy bills. In light of this, the rules and regulations relating to financial hardship, and customer financial support, are more important than ever.

A virtual power plant is a series of separate renewable energy generators such as rooftop solar panels, wind farms, or hydropower that is linked together with load storage and control systems into a coordinated network.

Energy businesses do not have free reign to market and advertise their services and products however they would like. Marketing and advertising is regulated by a range of rules, some that apply specifically to energy businesses, and some that apply generally to businesses in Australia.

The Consumer Data Right (‘CDR’), is a right of individuals to access and transfer their own data held by an organisation or business. The CDR is being gradually applied to different industries over time.

The Australian Energy Market Commission (‘AEMC’), recently consulted on a draft rule change which adjusts the timeframes for installing a new meter, having a meter replaced, or fixing a malfunctioning meter, in those cases where two customers ‘share fusing’.

When you choose a retailer via a comparison website, the comparison website charges the retailer a fee.This can be as much as $200! This is a significant amount, which obviously eats into the retailer’s profit margins, and forces the retailer to build this fee into the costs of all retail plans.

A range of new procedures were recently finalised by the Australian Energy Market Operator (AEMO) which support faster switching for customers who have chosen a new retailer.

Explicit Informed Consent (EIC) is a key customer protection for energy customers in Australia. In order to sign an energy ‘Market Retail Contract’ (MRC) for your electricity, you must provide your EIC. In this update we explain what this means and how it protects you.