Solar Quotes was a great one stop shop for information and quality Solar system suppliers. Using the system quickly led us to three quality suppliers: one of which was Huglo Solar in Canberra. Of the three suppliers, Huglo offered a great personal service and a good value for money proposal. Staff were courteous, prompt and always provided informative responses to our many questions. While there was some problems sourcing panels from their overseas suppliers, staff kept us up to date and bore the cost of sudden unit price increase above what had been quoted. Once the panels were available, Huglo quickly arranged for an installation date and turned up to do the job notwithstanding some wet weather conditions. Installation was completed in a half a day and the system was up and running. The installation crew were very professional. The lead installer walked us through the system and we are off and running.
Huglo were excellent to deal with. Prompt, professional communication, with initial information and quote, then the installation process. The whole process was smooth and stress free, the installers were reliable, and respectful, cleaned up after the job.
I would 100% recommend Huglo for anyone considering solar. The team have been exceptional and on several occasions went above and beyond to make sure our install and switch-over process went as smoothly as possible.
Huglo are a solar installer that really showed a personal touch. Customer service was important to me and I thought their communication was regular and consistent throughout the process. Their installers were polite and reliable. Great after sales service and numerous phone calls to keep me updated! They coordinate all of the service side, provide monitoring services and even give you info on best feed-in tarrifs. Would definitely recommend them to friend's and family.
Stepping through the sales process was hassle free and thorough details provided. I had done my research and everything matched up with what Huglo offered at a competitive price.
Tim was very professional through the whole process and helped educate me on some of the details as to how solar works. The installers were friendly, and got the job done quickly without any fuss. The panels are positioned well and hardly visible!
Tim was very informative in helping to design a quality solar system to suit our household, and eventually plan for a battery and EV. He kept me informed at various stages, checked the install went smoothly, and followed up after to ensure the monitoring was correct. The panels themselves look great on the roof!
Huglo made the choice of solar product installation easy. They are knowledgeable about the available products and will help you get the right thing for your home, based on your energy usage and what you want from the product.
Huglo was extremely knowledgeable on the various solar system products and took the time to discuss any queries and concerns I had. They were able to match a system that suited our needs and budget and the whole process was quick, easy and hassle free.
Great experience. They explained both the solar system and the components and helped me chose the right solution. They followed up the installation and sorted out a few teething problems promptly.
From the initial phone conversation Tim Sturgis was happy to explain all the details about how the solar panels worked, where they came from and where exactly they would sit on the roof our home. The communication about the system and how it all worked was what convinced us to go with Huglo. We had so many questions and Tim was so easy to work with, it was a no brainer.
Luke and Tim provided a great service, from start to finish. Clear written recommendations, prompt calls and very knowledgeable on systems and what’s best for the client. I would highly recommend their company for a bespoke service.
Great energy comparison service! They compare every available plan available to me and not a select few.
Live in a townhouse that is under strata. Huglo we’re not phased by this at all and helped worked through any complexity with adhering to strata and installing in a townhouse. The team had a full understanding of what I would need to do in terms of strata approvals and provided all of the necessary documentation quickly to enable a speedy approval. The quote was the best I received and the service was excellent in the lead up, during and post installation.
We found Huglo’s Energy comparison straightforward and invaluable in effectively comparing our energy costs. We will be making great savings moving forward . Thank you for this advantage.
Couldn’t say better things about this group. After weeks of dealing with sales people from the big 3 retailers as well as those scheming compare-the-market sites, Huglo was recommended by a friend as a no-nonsense, hands-off option that has genuinely saved me meaningful amounts of cash in the short time I have been signed up.
Really impressed with the Huglo Solar team. They were knowledgeable about the hardware options and the installation was very neat and the crew explained everything. I have since gone back and bought a Tesla battery to add to my Enphase system. Can recommend to people who want a quality install with great support.
I found Huglo professional and thoughtful. They explained all the myths and a lot of stuff I didn't really understand about solar.
Huglo was amazing to deal with! I was so impressed, and continue to be, by the detail behind every aspect of the company - the communication, paperwork, expertise and install quality! I have not stopped recommending them to friends and family and cannot recommend them highly enough! Solar was all new to us, but I always knew we wanted it, and Huglo made it so easy! Thank you! ...... The after sales service continues to be amazing! :)
Great service - we really appreciated the attention to detail! The end to end process with Huglo was seamless. They understood our objectives and worked with us on a customised solution that met our needs. I would highly recommend!
Very happy with our Huglo experience. From the start of the Sales process to installation and answering follow up questions. Special call out to their installers. They got the job done in less than a day, cleaned up and everything works as it should. Great overall customer experience.
Everything about this installation was excellent! The sales process was informative, thorough and on point. No pushy sales pitch - very refreshing. I knew what was happening every step of the way. Thank you Tim. The installation team were hard working, polite and tidy. Even though it started to rain they finished the install - which was pleasing. The team leader Mitch co-ordinated the install effortlessly and kept me informed. All customer service such as contacting my energy provider for grid connection was completed by Huglo. I highly recommend Huglo. It has been a fantastic experience. And I now have an awesome solar system!!
The sales process was very easy. Tim at Huglo listened to me regarding the system that I had in place and my needs to add to that system. The quote was very competitive. All itemized so I knew exactly what I was getting.
Tim and the team at Huglo were exceptional. Simple process to apply, great pricing and prompt, quality installation. I recommended them to a friend recently who asked me to confirm whether the savings we had from the install matched Huglo's estimates on the quote, and they were more than forecast across most months and definitely overall, so very happy - and happy to be saving the environment!
I’m super happy with my new solar system and the team at Huglo were amazing from start to finish. Their genuine care and attention to detail was a breath of fresh air... they even took the time at the end of the day to setup and walk me through the monitoring app. A seamless and thoroughly professional service. Thanks Huglo!
Great energy comparison service! I have been too lazy to price check my provider for years. I was so surprised how easy it was. Within 5 minutes I have saved so much! Thanks Guys!
We bought an 8.8kW system, with Hyundai panels and Enphase inverter. Huglo was extremely knowledgeable on the various solar system products and took the time to discuss any queries and concerns I had. They were able to match a system that suited our needs and budget and the whole process was quick, easy and hassle free.
Huglo Solar has exceeded my expectations delivering an outstanding service from the first phone call, through design, installation and post installation support. I’m a very happy customer.
Incredible Service! They listened to my concerns and helped me understand the various solar offerings in the market. This made my decision easy and gave me the trust to use them for our home solar. Awesome team - thanks Huglo!
Quoting process was fast and straightforward. Installation went smoothly and efficiently once all the parts were in stock. Received help with organising grid connection too. Very happy with our system particularly the set up with the Enlighten app. Customer service was great, the team were polite and helpful at all times.
Awesome personal service from the team at Huglo from my initial enquiry via Solarquotes to after the system was up and working. Installation was scheduled much faster than expected and there was great follow up on a few minor things that needed tweaking after everything was done.
Huglo Solar is a very client-focused company, and they took care to plan and install a solar system that is optimal for my situation. The installation took one month from first contact to completion. Tim and Lachlan were both very knowledgeable, professional, efficient and a joy to work with.
Tim at Huglo Solar was professional, imformative and very patient answering all and any question thrown at him. His responses were clear and easily understood so you know what your getting and paying for. No jargon and no over the top sales pitches only the facts.
Tim from Huglo was very responsive and knew his products and industry well. For a young company they have a great handle on the solar landscape and the value add is their energy market analysis to ensure value for their customers ongoing. Installers were professional and efficient.